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Jossey-Bass
localisé à :
San-Francisco, Etats-Unis
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ouvrage
The first and only dictionary for the field of conflict resolution. Defining 1,400 terms, this comprehensive resource will standardize the language of conflict resolution--improving dialogue and understanding among professionals and theorist and[...]ouvrage
This book contrasts two different approaches to mediation. The first is the problem solving approach which emphasizes finding solutions to problems and generating mutually-acceptable settlements. This kind of mediation, which has become dominant[...]