Résumé :
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This book contrasts two different approaches to mediation. The first is the problem solving approach which emphasizes finding solutions to problems and generating mutually-acceptable settlements. This kind of mediation, which has become dominant, tends to be quite directive and settlement oriented. The second approach is the transformative approach which emphasizes empowerment and recognition as primary goals, not settlement. Empowerment means empowering parties to define issues and to seek solutions on their own. Recognition means recognizing the other party's needs and interests, and better understanding the other party's perspective. It does not mean having one's own view recognized (though that usually happens). As described by the authors, transformative mediation "helps parties recognize and exploit the opportunities for moral growth inherently presented by conflict" (pg. 12). This approach has received less and less emphasis over the years, as the field of mediation has developed. However, Folger and Bush argue that it should become the dominant mode of mediation in the future. Although the book is not a practical guide to transformative mediation, it contains recommendations on how to exercise this approach in mediating conflicts. The authors offer several case studies to illustrate the transformative potential of mediation. The ideas presented in the book will be of interest to those working in the field of conflict resolution and mediation as well as people whose work involves situations where the ability to recognize and use the positive functions inherent to conflicts is essential.
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